Cookie and Privacy Policy

Effective Date: November 9, 2024

Welcome to www.rugbytrainer.pro.

Your privacy and data security are important to us, and we are committed to protecting and respecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information when you use our website, including our AI chatbot, which provides personalized training advice and suggestions.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect and process different types of personal data depending on how you interact with our website, including:

• Contact Information: Name, email address, or other contact details you provide when you contact us.
• Usage Data: Information on your interaction with our website, including IP address, browser type, pages visited, date and time of visits, and other usage information.
• Chatbot Interactions: Information you voluntarily provide to our AI chatbot, such as training preferences, rugby-related goals, and fitness data.

We do not collect sensitive data (such as health data or special category data under GDPR) without explicit consent.

2. How We Use Your Information

We use your personal data only for the following purposes:

• To Provide and Improve Our Services: We use data to personalize your experience on our website, including providing relevant training advice through our AI chatbot.
• Communication: We may use your contact information to send you updates or respond to your inquiries.
• Analytics and Performance: Usage data helps us analyze website performance, troubleshoot issues, and improve functionality.
• Marketing: With your consent, we may send you newsletters or marketing material about training resources, events, or relevant rugby content.

3. Legal Bases for Processing Your Data

We process your data based on the following legal bases:

• Consent: For marketing, newsletters, and interactions with our AI chatbot. You may withdraw consent at any time.
• Legitimate Interests: To analyze website usage, prevent fraud, and enhance website performance.

4. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device to track preferences and provide a personalized experience. Our cookies may include:

• Essential Cookies: Necessary for the website’s functionality. These cookies do not collect personal data.
• Performance Cookies: Collect anonymous data to understand user behavior on our site, allowing us to optimize performance.
• Functionality Cookies: Help personalize content and remember your preferences.
• Marketing Cookies: Track your online activity to deliver targeted advertising.

Managing Cookies: You can adjust your cookie settings in your browser to block or delete cookies. However, some parts of our site may not work without essential cookies.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Usage and analytics data are typically retained for up to 12 months, after which they are anonymized or deleted.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request access to your personal data we hold.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your data when no longer necessary or if you withdraw consent.
• Restriction: Limit processing of your data in certain circumstances.
• Portability: Receive your data in a structured, commonly used, and machine-readable format.
• Object: Object to processing for direct marketing or other purposes based on legitimate interests.

To exercise any of these rights, please use the contact form below.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including secure data storage and transmission, restricted access, and regular security assessments. However, no online data transmission can be guaranteed to be completely secure.

8. Data Sharing and Transfers

We do not sell or share your data with third parties for marketing purposes. In certain cases, we may use third-party service providers to support website functionality and analytics. All third-party providers comply with GDPR and ensure adequate data protection measures.

In the event of a transfer of data outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as the Standard Contractual Clauses (SCCs), are in place.

9. Children’s Privacy

Our website is not intended for children under 18 years old. We do not knowingly collect data from children under 18 without parental consent. If you believe we have collected such data, please contact us to delete it.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date updated accordingly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please use the form below.

Thank you for trusting Rugby Trainer Pro with your data. We’re dedicated to ensuring that your privacy and personal data are protected and respected.